Office Manager

At Common Wealth, we are driven by our mission to help all Canadians achieve financial security in retirement. Through our award-winning digital retirement platform, Common Wealth makes it easy to plan, save, and build a reliable retirement income – so our members can feel confident about their financial future. As Canada’s only retirement fintech, Common Wealth is the trusted group retirement plan provider to a rapidly growing number of businesses, non-profits, and other groups across the country, and works in collaboration with benefits advisors, HR platforms, and other valued partners. Our team is growing to continue to improve the financial security of more and more Canadians. We are looking for an Office Manager to join our team and help organize the business operations for Common Wealth. If you are curious, feel free to click here to read more about us at Common Wealth.

What you will do:

    • Support many aspects of the business. You will be supporting many aspects within the business. Some of your areas of responsibility are:
      • Office management: You will be making sure the office is running smoothly by ordering office supplies and equipment, being the liaison between the property managers and Common Wealth, managing mail, courier requirements and planning events.
      • Human Resources admin: Working closely with our Director of People Operations, you will ensure all employee files are up to date, tracking vacations and helping to organize and execute all employee onboarding and offboarding activities.
      • Operations & Sales support: On an as-needed basis, you will be stepping in to support other teams and helping them with some regular or ad hoc tasks that help Common Wealth achieve its goals.
      • Finance tasks: In collaboration with our finance team, you will support outcomes such as payroll, invoicing and receipt tracking.
      • Tech support: Working closely with our Chief Technology Officer and our DevOps Infrastructure Engineer to facilitate wiping laptops, setting new employees up in the back-end system, and owning the inventory of the physical equipment.
    • Ensure the office operations run efficiently. While being a master of organization, you will be anticipating the needs of the business. As we are a fast-growing company, a lot will fall under the office manager’s bucket. You will be working on large projects across the company while being the employee’s go-to for anything that might need to be done from an office management perspective.
    • Execute at a high level. You are a master of organizing the people and processes that affect the business. Making the lives of everyone in the office easier is something you feel passionate about. You have no ego attached to the work and never believe any task is too small or too large. While executing both regular and ad hoc tasks that constantly come up, you continuously look for ways to implement processes, practices, and technology to further increase efficiencies. You will be reporting to the Chief Customer Officer and meeting regularly for feedback and guidance.

Who you are:

    • Self-starter willing to take on challenges. There is never a lack of work for anyone at Common Wealth to take on, and we’re looking for someone who will look for ways to add value without requiring a lot of direction. You know how to navigate ambiguity and still get work done.
    • Organized priority setter. With Common Wealth being a fast-paced organization, you are able to understand the impact of prioritizing one thing over another. You make choices about where to spend your time that would bring the most value to your role and the company at large.
    • You anticipate needs. You are forward-thinking and can constantly look ahead to what is coming and prepare for it without being told. You embody one of our values ‘acting as a business owner’ by having a holistic view of our company and clients and always getting ahead of any potential opportunities or issues even if it’s ‘out of scope’.
    • You have sound business judgement. You understand you will be handling confidential information and will be asked to always practice your best business judgement and discretion. You intuitively know how to communicate with a variety of audiences in varied formats, always practicing professionalism. You are trusted to use resources in a responsible way, always trying to be as efficient as possible.
    • You are detail-oriented. You realize that taking the time to pay attention to the details will reward you and Common Wealth in the end. You enjoy looking at the specifics of each and every situation because you know the value it provides. You are reliable, punctual, and above all else, responsible.
    • You are adaptable. When plans change, you are able to keep the well-oiled machine moving. In this fast-paced environment you are able to handle changes like a pro. You are cool under pressure and a skilled multi-tasker.
    • Technologically savvy. You will continuously look for ways to implement technology to further increase efficiencies and save everyone time. Currently, we are using Office 365 for managing most department files and other various platforms for completing business needs. You will also be required to set up systems, as well as be the first point of contact for technical issues employees may be having.
    • Improvement mindset. You have a strong understanding of best practices within office management responsibilities. You use that understanding and holistic business sense to evolve processes within the organization, and are regularly adjusting those processes as the team and company grow.

Why work with us:

Common Wealth is a fast-growing company with a mission to change the lives of Canadians. Joining our team will allow you the opportunity to have first-hand experience shaping and influencing key decisions about the organization. You will have a great amount of autonomy in your job and how you organize your day-to-day.  The total compensation package is around $80k. This includes base salary ($65- $75), health and dental benefits, life insurance, health spending account, a 5% employer match into one of our award-winning group retirement plans, and four weeks of vacation. You will be joining a team of like-minded mission driven disruptors who want to improve the Canadian retirement landscape. Our team currently operates using a flexible, hybrid work model with the option for remote work. We have an office in downtown Toronto for those who prefer to work from the office. Our growing team combines deep expertise in the key disciplines necessary to help our customers achieve retirement success. We have also formed partnerships with world-class investment and annuities providers, including BlackRock, the world’s largest asset manager, and Brookfield Annuity, a leading provider of group annuities.

To apply:

We are a respectful workplace committed to building a skilled and diverse workforce. We believe in fostering an inclusive work environment where all individuals have an opportunity to succeed. We welcome and encourage applications from everyone. We look forward to hearing from you!

Please apply through the application, and if you would like to reach out, you can email

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